Program Details
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      When can I apply for a new loan if I have paid off an existing TrueConnect Loan?

      To determine if your existing loan is paid off:

      1. Login to your TrueConnect account at https://customer.employeeloansolutions.com/
        1. Forgot your password? Click here.
      2. Locate the “Loan Status” of the corresponding loan you wish to inquire about.
      3. If the status of your loan is “Paid Off”, you are able to apply for an additional TrueConnect Loan.

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      If you paid your loan by:

      1.  ACH or wire transfer, it will take approximately four days to update your loan status to “Paid Off."
      2. Sending a check, your loan status will update to “Paid Off” once the bank receives the funds from your check. Times may vary.

      If you would like to learn how to pay off your TrueConnect loan early, click here.