1. Help Center
  2. Technical Issues

How do I reset my password?

  1. Go to  https://customer.employeeloansolutions.com/
  2. Click “Forgot Your Password?”
  3. Type in the email address associated with your TrueConnect account
  4. Answer your security questions
    1.  If you’re unable to answer your security questions, click here.
  5. A temporary password will be sent to your email
    1. Use this temporary password to login to your account
  6. Enter your new password in the corresponding field
  7. Confirm your new password
  8. Proceed to your account