1. Help Center
  2. Technical Issues

How do I determine my TrueConnect Loan balance?

  1. Go to https://customer.employeeloansolutions.com/
  2. Login to your account 
    1. Can’t remember your password? Click here.
  3. Your balance will appear below the loan number of the corresponding loan you wish to inquire about.

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Please note: the balance does not include interest due. 

If you would like instructions on how to pay off your loan early, click here